Welcome to the website of your Medical Home!
iHealthMD Position Statement: March 9, 2022:
For your convenience we have upgraded our online booking system which now will send you reminders of the appointments.
Please note, all our doctors have a “same day” appointments available for an urgent care on the same day of. If those appointments are taken, you can also book as a “available doctor of the day” patient with any other available physician. We are in a process of reviewing our practices of access to care and communication with allied healthcare practitioners. Please check our website frequently for news, changes and upgrades to our systems.
PHONE + VIDEO CONSULTATIONS
Please allow 30-40 min window.
Be ready and confirm that your phone is near and turned on, with the volume up 15 minutes prior to your expected call window. This is greatly appreciated.
Your doctor will likely call from a private or blocked ID number so please answer all calls at that time.
Note: We have a 24 hour cancellation policy. Our “no show” policy or late cancellation under 24 hours policy is $35 per 10 min time reserved. If you miss your call the doctor will try calling you again. If you miss the second call you will be charged $35 for the missed appointment and you will need to reschedule.
IN-OFFICE APPOINTMENTS
(from November 1st, 2021 only at #403-1200 Lonsdale Avenue clinic).
Please arrive at our office as close to your scheduled appointment time as possible, no earlier than 5 minutes ahead. Do not bring extra people with you unless medically necessary.
Face masks are required before entering our clinic and while in the office.
We ask you to check your temperature with a touchless wall temperature unit when you arrive. A bottle of hand sanitizer is located by the door; please sanitize your hands upon entering the clinic.
